Hey, it's Jonelle.

Content design
Long-form writing
About
Contact

Content design work

Conversation-first content design and systems by and for humans.
Contact me for the password.

Prototype screen in an iPad frame. Screen shows a column of names with phone numbers on the left and the tabs "plan," "device," Add-ons," and "accessories" across the top. — A point-of-sale app for retail reps

AT&T, 2023

Diagram showing a large circle labeled "Content Collab" being overlapped by a smaller circle labeled "Content Standards Council." Two arrows between the circles point in opposite directions. — Grassroots content governance

AT&T, 2023–forever

Screenshot of a UI card showing an illustration of a Wi-Fi router with signal lines emanating from it, the title "Channel scan," an explanation of the term "channel scan," and a CTA to "Begin channel scan." — Rich native messaging proofs of concept

AT&T, 2020

An illustration of a person with white hair and brown skin overlays a comparison chart; the caption is The path to confidence. A paragraph is labeled Compare to highlight benefits and value. — Helping DSL customers get better internet

AT&T, 2021

✨